Returns & Exchanges

At Orchard Home, we want you to love your space. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log into your account portal or use our guest order tracker to select the items you wish to return and receive a Return Authorization number.

2

Prepare the Package

Carefully pack your items in their original manufacturer's packaging, ensuring all hardware and assembly instructions are included to avoid restocking fees.

3

Ship to Orchard Home

Affix the pre-paid shipping label provided in your email and drop the package off at any authorized carrier location within 7 days of your request.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing